FAQ

Frequently Asked Questions

What is your jewelry made of?
Our pieces are crafted from premium stainless steel, titanium steel, and tungsten steel — hypoallergenic, durable, and safe for sensitive skin.

Is your jewelry waterproof?
Yes. Our pieces are water resistant and sweat resistant — wear them to the beach, pool, or gym without worry.

Does it tarnish?
No. Our stainless and titanium steel pieces won't tarnish, rust, or turn your skin green.

How long does shipping take?
Orders are processed in 1–3 business days and delivered within 3–7 business days. Free shipping on all U.S. orders over $35.

Do you offer returns?
Yes. We accept returns within 30 days of delivery on unworn items in their original condition. Just reach out at hello@luiora.com and we'll guide you through the process.

What sizes are available?
Necklace lengths and ring sizes vary by piece — check each product page for available options.

Will my order arrive gift ready?
Each piece arrives carefully packaged to protect it in transit. While packaging may vary, your Luiora pieces are always ready to wear or share.